Privacy Policy

1. Introduction

At REMALIK, we believe trust and privacy are essential to the customer experience. We are committed to handling the information our website visitors provide responsibly and to taking appropriate measures to protect it. This policy explains how information is collected, used and protected when you interact with the REMALIK website and its services.

2. Information We May Collect

Information provided by the user

This may include name, phone number, email address, message content and details of the products requested.

Technical information

This may include device and browser type, IP address and website operating data.

Usage information

This may include language preferences, website settings and interaction with pages, depending on the technologies actually enabled.

3. How We Use Information

We may use information to:

• Respond to customer enquiries.
• Provide product and service details.
• Follow up quotation requests.
• Improve website performance and the user experience.
• Protect the website from unauthorised activity.
• Manage communication related to the requested services.
• Fulfil legal obligations.

Data is used to send marketing communications only in line with the relevant legal requirements.

4. Sharing Information

We may use external service providers to operate the website and provide some of its functions. This may include hosting, storage, email, communication and analytics services, where actually used. We limit data sharing to what is needed for the specific purpose and in line with legal requirements.

5. Protecting Information

REMALIK applies appropriate security measures to help protect personal information. Depending on the systems used, these measures include access control, secured communications and protection of the technical infrastructure. However, absolute security of any electronic system cannot be guaranteed.

6. Cookies

The website may use cookies and similar technologies to run its functions and remember certain preferences. Details are available on the Cookie Policy page.

7. External Links

The website may contain links to external platforms and services, such as WhatsApp and social networks. These services are subject to their own privacy policies, and REMALIK does not control their independent practices.

8. Children's Privacy

The REMALIK website does not knowingly collect personal data from children. If a child's data is found to have been collected in a way that does not comply with the law, it will be handled according to the appropriate legal procedures.

9. User Rights

Users can contact the data controller to exercise their legal rights regarding personal information. Rights and procedures vary according to the legislation applicable to the user and the processing.

10. Retention of Information

Information is kept for as long as necessary to achieve the specified purposes or to meet legal obligations.

11. Policy Updates

This privacy policy may be updated to reflect changes in the website's services or legal requirements. The date of the last update will be shown whenever a new version is published.

12. Contact

REMALIK Website: www.remalik.com Privacy email: info@remalik.com Registered address: Akçaburgaz Mah. 1573. Sokak No:1-25 Tem34 Esenyurt 2, 34522 Esenyurt/İstanbul